Repeat Customers: Saving Color Codes for the Next Painting Job
“What color did you use in the hallway?” Every painting company gets that call, usually two years after the job, from a customer who wants to patch a scuff or paint the upstairs to match. If the answer is in a truck notebook that went missing, you are matching paint by eye.
Each Address Keeps Its History
In PaintingBossPro every job lives on the address. Open the property and you see past jobs with their areas, coats, sheen and color codes, the before and after photos, and the notes the crew left.
New Jobs Fill In From the Last One
When you start a new job at that address, the details fill in from its last job. The office changes only what is different this time. The painter shows up with the same codes on the card.
Touch-Ups Become Easy Revenue
Warranty touch-ups and small follow-up jobs are easy to quote when the colors are on file. They also make good filler work for a crew finishing early nearby.
The Customer Can Ask in the App
Customers can request service in the customer app, another room, the trim, a touch-up, without calling the office. The request lands on the Waiting List.
A Reason to Call Customers Back
Exterior paint does not last forever. A list of exteriors you painted five or six years ago is a list of customers to call. With the job history on each address, you can find them.
More on this topic: the Painting Contractor Software page and the rest of its guides.
Remember Every Color You Ever Used
Each address keeps its past jobs, colors and photos for next time.
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